See library.wcupa.edu/contingency for more details and updates.
ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.
Anyone associated with West Chester University. This includes all faculty, students (including distance education), and staff. You must have an affiliation with WCU to use our services.
You need a Web browser that can handle forms, tables, and Cascading Style Sheets (CSS). We recommend the current versions of Mozilla Firefox, Google Chrome, Microsoft Edge, or Apple Safari (if using a Mac). Internet Explorer will no longer work with ILLiad.
Your campus username and password allows us to give you secure access to information about your interlibrary loan requests. We can also enable you to edit your personal information such as your address or phone number.
Your username and password must be your WCU network login.
Your password is associated with your WCU network login. If you forgot your password, please see WCU Account Self Service or call the IT Help Desk at 610-436-3350.
Currently, we can only obtain books in print. We cannot take requests for e-books. In general, books arrive within 3-7 days. We order books from all over the country, and internationally as well, so it also depends on who is supplying the book to us. We will always try to find the closest supplier. Popular, new, and rare titles can sometimes take much longer to obtain depending on availability and willingness of the institution to share.
Articles may arrive as quickly as 1-3 days. You will get an email alerting you that a PDF of the requested article is in your ILLiad account. All articles and book chapters are delivered electronically. Articles from more obscure or international journals may take longer to obtain. Pre-publication articles may also take an extra amount of time depending on publisher embargoes.
The amount of time to keep material depends on the due date given by the institution. The library sending us the material decides when it is due. Generally, most books lend for 30 days. Some institutions will allow up to 12 weeks. It just depends on where it comes from. If you feel you need more time with your book, you can always ask for a renewal. Just call 610-436-2380 or 610-436-3066 or email illoan@wcupa.edu.
In most cases, you can renew. The lending library who provided the material to us decides if it can be renewed or not. Contact us at 610-436-2380 or 610-436-3066 or email illoan@wcupa.edu.
If you do not come to the WCU main campus AT ALL, choose Distance Education for your status. If you come to campus for at least 1 class, choose Undergraduate or Graduate for your status.
System Problems or InterLibrary Loan Questions: InterLibrary Loan office at 610-436-2380 or 610-436-3066 or e-mail to illoan@wcupa.edu
Technical Support Questions: E-mail anytime to illoan@wcupa.edu